Dumfries Car Hire Privacy Policy

Data Collection Practices

We gather and manage various personal information types, including:

Usage of Your Information

Your personal information serves these key purposes:

• Service Provision in Dumfries:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm you meet our rental criteria. Our team facilitates the collection and return of vehicles and oversees payment processing, including managing any deposits and additional charges.
• Customer Interaction (Legitimate Interest/Contract Fulfillment):
  • We will send you booking confirmations, updates, and essential rental details. Our team will address your inquiries and offer customer support. You will receive notifications about any changes to our services or policies.
• Marketing Preferences in Dumfries:
  • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement and Client Needs:
  • Evaluating website interactions to refine user experience and overall functionality. Researching to improve our vehicle fleet and service offerings in Dumfries.
• Legal Compliance in Dumfries:
  • Meeting local legal and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not sell your personal information to third parties.

Data Protection Standards

We utilize various technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or deletion. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only as long as needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the context in which it is processed.

Your Rights in Dumfries

Your rights under UK data protection law in Dumfries

• Accessing Your Information: Obtain a copy of your stored personal information.

Contact us to exercise your rights below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content to better suit your needs. You can adjust your cookie preferences directly in your browser settings at any time.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Us

For inquiries regarding our Privacy Policy or data practices, please reach out: